Astounding Customer Service - Tony Alessandra
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Deliver Astounding Customer Service!
The cost of training your employees to deliver Astounding Customer Service never exceeds the cost of losing a customer! If your company's service standards are not high enough, you may be losing customers. Employees in all areas of your business can easily and quickly increase their customer service skills - from secretaries to managers to the CEO! Invest in this proven system and learn skills that will secure committed customers for your business.
Customer Service Topics Include:
- Customer Service in America is Broken
- What's Your Customer Worth?
- Customer Service Demands Commitment, Communication, and Conflict Resolution
- Exceeding Customer Expectations
- The 3 R's of Customer Service
- How to Deliver Astounding Customer Service
- Graduate from One-Shot Sales to Lifetime Customers
- Improve Your Customer Service Language
Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line. Companies learn how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition.
Product Information:
| Media Type | Audio |
| Number of Programs | 2 |
| Format | MP3 |
Programs:
| Program Title | Duration |
|---|---|
| Astounding Customer Service Part 1 | 1:13:29 |
| Astounding Customer Service Part 2 | 1:12:49 |
Your download will be available immediately upon purchase and accessible from any computer, any time!
