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Operations and Customer Service - Bob Norton.

$89.95
Product Image: Operations and Customer Service - Bob Norton

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Learn How to Develop and Use a Corporate Dashboard

Keep your finger on the pulse of all the critical metrics that impact your business. Learn the critical elements needed to build and maintain great customer service, where many companies fall down.

Our step-by-step system will help you set up and run your customer service and other operations with lower risk and better results, guaranteed! You will learn when and how to shift gears smoothly from a Stage #1 company, to stages #2 and #3. These stages require different “modes of operation” few people know how and when to make this transition without major bumps for customers and staff that cause lost revenue and customer loyalty.

This system will help you avoid the surprises and traps that come with growth and can kill companies or stop growth for long periods of time.

The rubber hits the road in the actual operations of your business. Having the right tools to understand day-to-day interactions with customers and measuring your success levels from their perspective is crucial to getting ready to scale your business. This live video is from the exclusive CEO and Entrepreneur Boot Camp – The Art and Science of Business Design™, which costs thousands of dollars to attend. We will review the critical elements needed to build and maintain great customer service, where many companies fall down.

What People Are Saying:

"“Every CEO, entrepreneur and senior executive needs to learn to use these tools, even though they may not know it, they will radically improve any business in short order.” " Bob Norton, CEO of C-Level Enterprises

Product Information:

Media TypeVideo
Number of Programs4
FormatMP4

Programs:

Program Title Duration
Operations and Customer Service - Part 1 09:15
Operations and Customer Service - Part 2 49:26
Operations and Customer Service - Part 3 25:54
Operations and Customer Service - Part 4 21:30
Total Time 1:46:05

Your download will be available immediately upon purchase and accessible from any computer, any time!


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